Solutions

Four pillars, one connected solution

We connect automated support, bookings, workflow automation and technology to improve daily operations without adding unnecessary complexity.

Main service

AI Receptionist

Answers calls, collects details and prepares booking or appointment requests when your team is busy or out of hours.

Answers calls
Collects name, phone and reason
Prepares booking or appointment requests
Sends the team a summary for confirmation

Automation in action

How we turn an incoming enquiry into organised work

Automation does not depend on a phone call. It can start with a form, email, WhatsApp message or document and turn the details into follow-ups, appointment requests, notifications or tasks.

From an enquiry to organised follow-up

Where it can startCallWhatsAppWeb form
  1. 1

    The enquiry arrives

    The customer calls, writes or completes a web form.

  2. 2

    The enquiry is reviewed

    The service, urgency and intent are identified.

  3. 3

    Details are collected

    Name, contact details and the context needed to continue.

  4. 4

    The next step is prepared

    The enquiry can be sent by email or recorded in the CRM, with a task created automatically.

  5. 5

    The team receives context

    The owner, deadline and summary are ready for action.

Tools it can connect to

EmailCRMTask managerNotifications

Business result

Contact details recorded and follow-up prepared

These are example workflows. Available actions depend on the tools, permissions and rules in place.

Detailed services

Always-on customer service

Complementary

Website chatbot

Answers common questions and captures enquiries from your website.

Automated WhatsApp

Handles common replies, opening hours, reminders and follow-up messages.

Bookings, appointments and follow-up

Complementary

Smart forms

Collects booking, appointment and quote enquiries in a clear, organised format.

Workflow automation

Complementary

Process automation

Turns information from forms, emails, messages and documents into organised records. It can then create tasks, notifications and follow-ups.

Connected tools

Connects forms, email, WhatsApp, calendars, spreadsheets, CRM and task managers. The automation is tailored to the business workflow.

Digital presence and technology

Complementary

Website and lead capture

We improve your website to explain your offer better and generate more enquiries.

Professional Wi-Fi

Improve coverage, speed and stability for customers and staff.

Digital assessment

Shows where time, enquiries or efficiency are being lost.

Capabilities

What AI can automate in customer service

It can answer questions, collect details and prepare booking, appointment or follow-up requests.

01
Customer service

Answer every enquiry

Answers calls, identifies the reason for contact and collects the essential details.

Fewer missed calls, with each enquiry clearly identified.

Answer calls

Responds when your team is busy or out of hours.

Answer common questions

Opening hours, location, services, indicative prices and availability.

Collect essential details

Name, phone number, email, date, time and reason for contact.

Understand what the customer needs

Distinguishes between a booking, appointment, enquiry, change, cancellation or urgent request.

02
Organisation

Turn conversations into actions

The call does not end as a loose note. It leaves a clear request ready for the next step.

Booking, appointment and change requests arrive organised and ready for review or confirmation.

Prepare booking or appointment requests

Organises the details so staff can review and confirm quickly.

Confirm key details

Repeats the date, time, number of people, service or reason before ending the call.

Send a summary to the team

Leaves the request ready for WhatsApp, email, calendar or internal review.

Handle changes and cancellations

Identifies the request and collects the information needed to resolve it.

Prioritise urgent requests

Identifies important cases and flags them for faster review.

03
Automation

Connect customer service to daily operations

Details flow into your tools and follow-up processes without manual copying.

Less manual work, with follow-up ready after every contact.

Check calendar availability

Checks configured availability to prepare a booking or appointment request.

Continue on WhatsApp

Sends confirmations, reminders or follow-up messages.

Create customer records

Stores the basic details needed for customer service or sales follow-up.

Classify opportunities

Identifies whether the customer wants to book, buy, request a quote or ask for information.

Support multiple languages

Responds in Spanish or English based on the customer and business settings.

Use approved business information

Uses your opening hours, services, FAQs and customer service style.

See how AI could support your customers

Tell us how your business works and we’ll prepare a tailored example based on your calls, messages, and booking or appointment requests.

You do not need to have everything worked out. We help you choose the first workflow that will make the biggest difference.

Try the voice assistant
Tailored example for your businessNo commitmentFor customer-facing businesses